topic Re: Changes to email in Email

Changes to email

seedtesta — Mon, 06 Nov 2023 20:45:04 GMT

Good evening,

Since the latest update to the email format, the 'move' option no longer works. When I click the icon the drop down box will not now open to show the options of files to move to. At the moment I am able to 'grab and drop' but this is not as convenient, plus it's a little annoying to have a button there that now does nothing! Grateful for any suggestions that may offer a simple solution. (I have been advised to "perform a clear cache" but I do not wish to have to try to select and delete files unnecessarily.

Many thanks,

David

Re: Changes to email

Gondola — Wed, 08 Nov 2023 14:40:51 GMT

Do you see the Move icon in the Toolbar after selecting one or more mail messages from a folder List?

Select the mail messages to move via the tick boxes
Select the Move icon in the toolbar
The folder list will appear in a modal
Select the folder to move the selected mail messages to
Select the blue Move button

Does that work for you?

Re: Changes to email

Gondola — Wed, 08 Nov 2023 14:42:22 GMT

Hi seedtesta

Did you get the Move icon to work?

I appreciate your time to let me know. Thank you.