topic Re: No emails coming in in Email

No emails coming in

webwiz — Fri, 24 Nov 2023 10:19:25 GMT

No emails for some time. Tried sending one to myself which has not arrived

Re: No emails coming in

1Cherry1 — Fri, 24 Nov 2023 10:48:50 GMT

Same for me. Mine is a onetel email address.
What is yours?

Re: No emails coming in

terrymcb — Fri, 24 Nov 2023 11:14:26 GMT

same for me : no emails since last night. went through the chat but was told it has been escalated and i'l hear back in 3 working days.

Re: No emails coming in

webwiz — Fri, 24 Nov 2023 11:56:10 GMT

***@talktalk.net

Re: No emails coming in

1Cherry1 — Fri, 24 Nov 2023 12:04:04 GMT

Yet, status does not report an issue with emails.

This is the second time this month of no emails coming through and silence from mods (may be in meetings again).

Re: No emails coming in

Gliwmaeden2 — Fri, 24 Nov 2023 13:07:48 GMT

Not all staff are on here every day, @1Cherry1. & @terrymcb.

They do support stuff elsewhere too.

If you don't hear back today, it will be after the weekend.

It's usually best if customers post on individual help topics, so create your own, in case it's not always the same root cause and to avoid confusion between accounts/replies etc.

Please respond on your own original topic, @terrymcb:

https://community.talktalk.co.uk/t5/Email/webmail-not-receiving-emails-since-yesterday/td-p/2999432

Re: No emails coming in

1Cherry1 — Fri, 24 Nov 2023 13:15:51 GMT

I think resolved. Emails now coming in.

Re: No emails coming in

Ady-TalkTalk — Fri, 24 Nov 2023 13:55:07 GMT

Thanks for posting back to let us know it's working again.

Ady