topic Re: Emails bouncing in Email

Emails bouncing

walkerjohn — Tue, 05 Dec 2023 16:03:13 GMT

Hello,

Recently emails from my wife (icloud) email address are being bounced by talktalk. However if they are sent via a third party then they arrive, so its not the content.

Can anyone help please. John

Re: Emails bouncing

Ady-TalkTalk — Thu, 07 Dec 2023 14:43:48 GMT

Hi John, I've run a check for mail being bounced from our servers in the last 7 days. I've checked for the sender address you provided and we show no rejected email from that address.

Ady

Re: Emails bouncing

walkerjohn — Thu, 07 Dec 2023 15:02:15 GMT

Thanks Ady, I have just checked and sent a test and it has arrived. This has happened before but only lasts a few days and the bounce started again. Incidentally, looking at my wifes ipad the last two emails that bounced were Monday and Tuesday as they are still in her delete box. I will see how we get on.

Thanks John

Re: Emails bouncing

Ady-TalkTalk — Fri, 08 Dec 2023 05:13:30 GMT

If you need us you know where we are.

Ady