topic Re: Old Samsung Tablet Email Settings in Email

Old Samsung Tablet Email Settings

KenCee — Fri, 22 Dec 2023 11:17:13 GMT

I have a Samsung SM-T560 tablet and cannot get it to connect to my email server. I have tried mail.talktalk.net, TLS, Port 993 but that does not work. Any advice?

Re: Old Samsung Tablet Email Settings

KeithFrench — Fri, 22 Dec 2023 11:38:55 GMT

What email app are you using? Please include screenshots of the email setup so as I can verify them for you.

Re: Old Samsung Tablet Email Settings

KenCee — Fri, 22 Dec 2023 15:09:01 GMT

I am using GMail. I have used the manual settings shown above.

Re: Old Samsung Tablet Email Settings

KeithFrench — Fri, 22 Dec 2023 15:13:29 GMT

Please actually get the screenshots I cannot tell from your description if you have set up the username correctly & exactly which TLS setting are you trying to use? What about all the SMTP settings? I cannot help you without this. Just redact your email address & password.

Re: Old Samsung Tablet Email Settings

KeithFrench — Fri, 22 Dec 2023 15:20:02 GMT

This is what you should be doing.

Use:-

Add Accounts > Other

Enter email address followed by:-

Manual Setup > Personal (IMAP)

Enter email password

Change incoming mail server to:-

imap.talktalk.net

Next

Outgoing Settings

Require sign in – On

SMTP server:-

smtp.talktalk.net

Then checking it, it should look like this:-

IMAP

SMTP

Re: Old Samsung Tablet Email Settings

KenCee — Fri, 22 Dec 2023 17:23:09 GMT

I have attached the image of the first page of the setup (can't get to the smtp settings page because I get the message "Setup could not finish. Cannot safely connect to server."IMAP Settings

Re: Old Samsung Tablet Email Settings

KeithFrench — Fri, 22 Dec 2023 21:56:28 GMT

Your security type is wrong, as per my first screenshot it should be SSL/TLS.

Re: Old Samsung Tablet Email Settings

KenCee — Sat, 23 Dec 2023 10:17:24 GMT

These are the only security choices I get (see attached).Security Settings

Re: Old Samsung Tablet Email Settings

KeithFrench — Sat, 23 Dec 2023 10:20:52 GMT

Try TLS, although you may find that the GMail version is too old. On Android, I prefer K-9 Mail which is now owned by Thunderbird.