topic Re: How do I switch e-mail addresses? in Email

How do I switch e-mail addresses?

Tomlan8 — Wed, 03 Jan 2024 09:09:12 GMT

When I sign in to Webmail it always takes me to my talktalk.net account emails. How do I view my other email accounts instead? I can't find any links to do this.

Cheers

Tom

Re: How do I switch e-mail addresses?

Gondola — Wed, 03 Jan 2024 09:59:46 GMT

Hi Tom

A single email browser instance will support only one TalkTalk primary mail login at one time. So, just sign out of one account to then be able to sign in to the next. Are you using a desktop browser or a mobile browser? On the desktop display the sign out icon is top right on the blue header next to the user avatar.

Re: How do I switch e-mail addresses?

Tomlan8 — Wed, 03 Jan 2024 10:28:18 GMT

Thanks Gondola. I'm using a desktop and I tried that but all that does to me is log out of 'my account' and then tells me to log back in but it only logs me back into that the same one. Any other ideas??

Cheers

Re: How do I switch e-mail addresses?

Tomlan8 — Wed, 03 Jan 2024 10:32:35 GMT

Ooops.... I just tried it again by NOT signing back in to 'My account' so when I clicked on the Webmail icon, it then lets me pick a different address.... Thanks for the help.

Tom

Re: How do I switch e-mail addresses?

Gondola — Wed, 03 Jan 2024 10:55:42 GMT

You don't need to sign in to the customer MyAccount to access your mailboxes. I'll give you a button to click and the mail platform address to bookmark.

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.

The above address is: https://apps.talktalk.co.uk/appsuite

Re: How do I switch e-mail addresses?

Tomlan8 — Wed, 03 Jan 2024 10:58:52 GMT

All sorted. Thanks again Gondola.