topic Re: Unable receive emails in Email

Unable receive emails

edward4 — Sun, 31 Dec 2023 16:21:50 GMT

My email account is not accepting emails.

cm10gb1 gave this error: JxxDrG32VLA9JJxxDrVKxs Content rejected (TT992)

I cannot log into my email account

I cannot use chat

Re: Unable receive emails

Gondola — Sun, 31 Dec 2023 16:35:21 GMT

Microsoft mail (Hotmail and Outlook.com) are currently being rejected by the spam protection process. This isn't because your email is spam but because of the volume of spam / unauthenticated mail flooding towards TalkTalk's servers.

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.

What's the reason for not being able to sign in to your TalkTalk Mail account? Forgotten password or password changed for security?

The Reset password now button in the help article Changing your email password will take you to password reset and recovery.

The email address is still active on the TalkTalk Mail platform and you have set up password recovery option for a mobile, that you should recognise from the *****hint. So you can send your mobile a 6-digit code to authorise a password reset.

Does that get you signed in?

Re: Unable receive emails

edward4 — Thu, 04 Jan 2024 14:05:28 GMT

Thank you

I can now receive emails from Outlook and log into my email account

Re: Unable receive emails

Gondola — Thu, 04 Jan 2024 15:30:31 GMT

Excellent news.

I appreciate your time to let me know. Thank you.