. Message could not be sent. Too many messages (TT602)

Ron-M — Tue, 09 Jan 2024 12:06:01 GMT

Tried several times to reply to an email this morning. I don't understand what the problem is. Can anybody help? Ron-M

Re: . Message could not be sent. Too many messages (TT602)

Gondola — Tue, 09 Jan 2024 13:16:30 GMT

Hi Ron

The TT602 error message indicates the spam protection system is rate limiting your outgoing messages. Could be because multiple sign ins have been made to your mailbox. If using a VPN then that will be detected as sending from the VPN hosted location so make sure you have no other concurrent connections that aren't via the same VPN host.

Maybe you're using a VPN that has an overseas host server and not a UK host server. Sign out of all instances of connections to your mailbox. If you do use a VPN then make sure it's set to use a UK host server. Some VPN's are bundled with an Internet Security product.Or you might be using a standalone VPN service.

Sign in just to TalkTalk Mail webmail for the time being. It may take 24 hours for the rate limiting to be relaxed so bear that in mind when re-testing.

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in. A reply via webmail should send without error.

topic . Message could not be sent. Too many messages (TT602) in Email

. Message could not be sent. Too many messages (TT602)

Re: . Message could not be sent. Too many messages (TT602)