topic Re: Outlook problem in Email

Outlook problem

iankeyes — Mon, 08 Jan 2024 17:13:24 GMT

error message, can't resolve
Task 'Synchronizing subscribed folders for obscured for customer security reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for obscured for customer security Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Re: Outlook problem

Gondola — Mon, 08 Jan 2024 20:41:01 GMT

Screenshot the incoming and outgoing server settings for me to check. Image edit to obscure the first part of your email address before the @ symbol before you upload here using the camera icon above this Reply area.

Which version of Outlook are you using?

Test webmail access to make sure that is allowing you to receive and send mail messages.

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.

Re: Outlook problem

Gondola — Wed, 10 Jan 2024 16:13:22 GMT

Hi Ian

You sent me a couple of PM's. However, not supplied screenshots or answered my question.

You have said that webmail is working for both send and receive so that's perfect.

You say Outlook sending is ok but not receiving mail messages.

Feels like there's incorrect or corrupted settings.

I'd still like to see server settings screenshots.

Re: Outlook problem

Ady-TalkTalk — Thu, 11 Jan 2024 13:38:28 GMT

Hi Ian, I see you've sent me a personal message, but Gondola has got you covered here on the community.

Ady