topic Re: Receiving tiscali e mails but cannot reply or send in Email

Receiving tiscali e mails but cannot reply or send

Notatalktalkfan1 — Mon, 15 Jan 2024 19:03:23 GMT

In the last two days or so, my tiscali account is still allowing me to receive e mails but when I try to reply or send a new e mail I get a message that it cannot send and that I should check the address and/or that the address is not recognised. There is nothing wrong with the addresses and I have not adjusted the settings or done anything else. This is happening on both my i phone, lap top and also when I log in to the talk talk website and try to send e mails from there.

Can anyone help? Is this a problem at tiscali/talk talk end?

Re: Receiving tiscali e mails but cannot reply or send

Gondola — Tue, 16 Jan 2024 18:03:27 GMT

For TalkTalk Support include in your Community Profile, Personal Information (here):

Your name, current home 'phone number. An alternative (mobile preferred) contact number.
Full address with postcode (Location)
Scroll down to Private notes to add email address(es), notes and references etc
After checking and updating, Save changes

Select here: Sign in to TalkTalk Mail

Enter your email address and password, select Sign in.

Select the New email button to compose and self-send the same mailbox a mail message. Check that the message sends without error, is copied into the Sent folder and arrives and stays in the Inbox.

Let us know of any error message, or if mail did not arrive in the Inbox or disappeared from the Inbox.

Re: Receiving tiscali e mails but cannot reply or send

Ady-TalkTalk — Wed, 17 Jan 2024 10:39:46 GMT

Hi Notatalktalkfan1, I've run a check and the system is showing that all is working as it should on the server end.

Ady