topic Unable to receive emails from @e.todaytix.com in Email

Unable to receive emails from @e.todaytix.com

Tel50 — Wed, 17 Jan 2024 10:18:17 GMT

I've chatted with them online and they advise these transactional emails are blocked by talktalk.net which they cannot fix from their end.

Re: Unable to receive emails from @e.todaytix.com

Ady-TalkTalk — Wed, 17 Jan 2024 10:55:12 GMT

Hi Tel50, if you can PM me the full sender email I'll run a check to see if our cloudmark filtering shows it.

Ady

Re: Unable to receive emails from @e.todaytix.com

Tel50 — Wed, 17 Jan 2024 15:37:57 GMT

I PMd you details this morning. Hope you can help.

Re: Unable to receive emails from @e.todaytix.com

Ady-TalkTalk — Thu, 18 Jan 2024 07:19:37 GMT

Hi Teresa, I ran 7 day scans on both email addresses you provided. Neither showed up as rejected in the scan. Meaning its unlikely that we bounced those messages. Did they give you any error codes that they received when the mail bounced?

Ady