topic New email view in Email

New email view

operandx — Thu, 18 Jan 2024 10:22:49 GMT

Just logged in to find the email view is different for webmail. I can now only see three emails at a time because message body is also displayed. How do I get back to seeing just email subject so that I can see a reasonable amount of messages on one screen?

Re: New email view

Gondola — Fri, 02 Feb 2024 08:46:47 GMT

Untick Show text preview in the Mail settings options.

Select the Main settings menu cog icon  top right on the blue header (desktop browser)
Select All settings
Select Mail and in the Reading section scroll down to Message list
Untick Show text preview
Mobile browser? - select the triple line menu icon first then the cog icon for Settings
Select Mail and then the Reading panel
Untick Show text preview

Does that help?

Re: New email view

Anonymous — Fri, 19 Jan 2024 09:34:51 GMT

Morning,

How are you getting on?

Thanks

Michelle

Re: New email view

operandx — Fri, 19 Jan 2024 10:43:24 GMT

Fine question was answered promptly.

But do I really need an authorisation code each time I try to log into this support forum. Seems a bit excessive?

Re: New email view

Gondola — Fri, 19 Jan 2024 14:06:37 GMT

Good question. The additional Multi Factor Authentication (MFA) is an optional security feature selected in MyAccount for the SSO process. So it's your choice.

You'll stay signed in to Community if you wish so if you want to dip in and out during the day from a non-shared device that's ok; you don't need to sign out of Community. There is an auto-sign-out for the customer MyAccount which is an added security feature for inactive logins but only for MyAccount. The auto-sign-out for Community is optional.

Re: New email view

johnh21 — Fri, 19 Jan 2024 13:28:02 GMT

The question that operandx raised about the new display of emails has been answered so where can I access the answer to return to the previous layout.

johnh

Re: New email view

Gondola — Fri, 19 Jan 2024 14:09:51 GMT

Hi johnh21

Did you scroll back through this topic to see the recommended solution? If not then click here.