https://community.talktalk.co.uk/t5/Email/Using-my-TalkTalk-email-address-I-cannot-open-an-account-in/m-p/3017287#M176900 <P>Hi, I have a new Mac and cannot open my Talktalk email address. The new Mac does recognise it but the next screen asks if it is a work or school account or personal. Microsoft tell me is was set up as a work/school account. But it is a personal one.&nbsp;<BR />Any ideas? Thanks in advance. Microsoft are saying it is a Talktalk problem. My gmail account opened perfectly in Outlook on the new Mac. Outlook works perfectly on the old Mac.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image002.png" style="width: 815px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/68887i7E9FFC85AA7C4D7F/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="image002.png" alt="image002.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image003.png" style="width: 832px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/68888i8FC76C315100C6FF/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="image003.png" alt="image003.png" /></span></P> Mon, 22 Jan 2024 17:43:01 GMT Bernie&theJets 2024-01-22T17:43:01Z https://community.talktalk.co.uk/t5/Email/Using-my-TalkTalk-email-address-I-cannot-open-an-account-in/m-p/3017287#M176900 <P>Hi, I have a new Mac and cannot open my Talktalk email address. The new Mac does recognise it but the next screen asks if it is a work or school account or personal. Microsoft tell me is was set up as a work/school account. But it is a personal one.&nbsp;<BR />Any ideas? Thanks in advance. Microsoft are saying it is a Talktalk problem. My gmail account opened perfectly in Outlook on the new Mac. Outlook works perfectly on the old Mac.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image002.png" style="width: 815px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/68887i7E9FFC85AA7C4D7F/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="image002.png" alt="image002.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image003.png" style="width: 832px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/68888i8FC76C315100C6FF/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="image003.png" alt="image003.png" /></span></P> Mon, 22 Jan 2024 17:43:01 GMT https://community.talktalk.co.uk/t5/Email/Using-my-TalkTalk-email-address-I-cannot-open-an-account-in/m-p/3017287#M176900 Bernie&theJets 2024-01-22T17:43:01Z https://community.talktalk.co.uk/t5/Email/Using-my-TalkTalk-email-address-I-cannot-open-an-account-in/m-p/3017296#M176902 <P>Select Outlook &gt; Preferences &gt; Account<BR />Click the plus (+) sign &gt; New Account<BR />Type your email address &gt; Continue<BR />Type your password &gt; Add Account</P> <P>The account type to add is Other IMAP</P> <P>&nbsp;</P> <P>Note that it's not a work or school account nor is it one added to Outlook.com.</P> Mon, 22 Jan 2024 18:00:44 GMT https://community.talktalk.co.uk/t5/Email/Using-my-TalkTalk-email-address-I-cannot-open-an-account-in/m-p/3017296#M176902 Gondola 2024-01-22T18:00:44Z