Can't sent email when outlook toggled on, but can when off

NanoSea — Thu, 01 Feb 2024 17:46:02 GMT

Hi, When I'm using windows outlook toggled on the emails bounce back with the error bellow, however when toggled of back to windows mail, they send fine.

SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'smtp.talktalk.net' Port '587'. --> Unexpected SMTP server response. Expected: 235, actual: 535, whole response: 535 5.7.0 VayBr2h4mRZ2i Authentication Credentials Invalid (TT300)

Failure code: 3b3e

Re: Can't sent email when outlook toggled on, but can when off

Gondola — Thu, 01 Feb 2024 18:05:13 GMT

The error indicates that the password does not match to the sending email address. You have the password entered correctly in Windows Mail but not in Outlook for Windows.

Select Outlook for Windows and correct the password. You'll need to remove the account and add it afresh.

topic Re: Can't sent email when outlook toggled on, but can when off in Email

Can't sent email when outlook toggled on, but can when off

Re: Can't sent email when outlook toggled on, but can when off