topic Re: I cannot send emails from my laptop. in Email

I cannot send emails from my laptop.

spring3 — Sat, 17 Feb 2024 17:22:13 GMT

I have the same issue, I am in the UK, no overseas network. anyone any other ideas? like villa123 started last night. one minute I could send emails and next I couldn't. don't know if its a coincidence but it started when I opened my laptop.

any help appreciated - Talktalk chatline us shut now.

Re: I cannot send emails from my laptop.

Gondola — Sat, 17 Feb 2024 17:22:40 GMT

What is the TT three digit error code?

Re: I cannot send emails from my laptop.

spring3 — Sat, 17 Feb 2024 18:38:57 GMT

my error code is TT502

Re: I cannot send emails from my laptop.

Gondola — Sat, 17 Feb 2024 18:48:12 GMT

So, not the same as the issue reported by member villa123.

TT502 means your mailbox sending has exceeded a daily limit on recipient numbers. This is usually hundreds of email recipients. So, there's a temporary limit on sending that will be fully reset in 24 hours assuming no more mail messages are sent in the meantime.

Re: I cannot send emails from my laptop or iphone getting error code 453 4.20 too many recepients.

spring3 — Sat, 17 Feb 2024 18:49:31 GMT

thanks for the reply gondola, I have not been sending loads of emails with lots of recipients at all, so the limit cannot be exceeded. shall I just stop trying to send for 24 hours as you suggest?

it seemed to happen when I opened my laptop which I don't use every day and tried to send an email from there. is it something to do with the synchronisation between laptop, iPad and iPhone that makes it think I'm sending loads of emails. it has never happened before

Re: I cannot send emails from my laptop or iphone getting error code 453 4.20 too many recepients.

spring3 — Sat, 17 Feb 2024 18:51:16 GMT

I can send from webmail, and the error message on my iPhone and laptop says the passwords are wrong but they are all correct across the three devices

Re: I cannot send emails from my laptop.

Villa123 — Sat, 17 Feb 2024 20:47:29 GMT

I sorted out the two connected iPhones by updating settings but the laptop was different. I had to delete Google chrome and it worked. I think there is some issue somewhere as well and I don’t suspect this is the last of it

Try these two things. Hope it works for you

Re: I cannot send emails from my laptop or iphone getting error code 453 4.20 too many recepients.

spring3 — Sat, 17 Feb 2024 18:58:10 GMT

thanks for your reply (I can only see them on email not on this thread). I'm on a MacBook Pro with safari , I am not very tech savvy these days, will have to get someone else to look at it for me. something wrong in the background.

Re: I cannot send emails from my laptop.

spring3 — Sat, 17 Feb 2024 20:53:38 GMT

me agin, sorry - what do you mean you updated settings? what with?