topic e-mail access... in Email

e-mail access...

nigeldrums1 — Thu, 22 Feb 2024 11:42:43 GMT

Hello..I just get a revolving partial circle when trying to get my Webmail….has happened before...help please! Thanks..Nigel

Re: e-mail access...

Gondola — Thu, 22 Feb 2024 11:43:44 GMT

Hello again Nigel

The usual fix, assuming the wait appears to be never ending, is to clear the browser cookies and cache or carry out a browser reset or simply use a different browser to check.

Did that work before to fix the long wait?

Re: Email Access

nigeldrums1 — Mon, 26 Feb 2024 12:15:51 GMT

Hello all....I just cannot access my emails...just get a partial, revolving small circle!!!!! Has happened before, dammit!!!!

@DannyT wrote:
Can't load /get up the email log prompt screen... ie no access to email. Was fine earlier this morning but wont load on laptop or tablet now @pipex.com Webmail

Re: Email Access

Gondola — Mon, 26 Feb 2024 13:25:53 GMT

Hi @nigeldrums1

You'd posted again on a topic that was cleared in 2023 when there was a temporary issue for logins to the mail platform. So, your post is moved to your existing topic of 22 Feb and the solution is the same.

Clearing the browser cache and cookies will usually get you signed in ok. Or did you try a different new browser?

Clear cache and cookies

Re: Email Access

Ady-TalkTalk — Tue, 27 Feb 2024 07:54:24 GMT

Hi nigeldrums, please start a new thread and include whether you've tried different browsers or if you've cleared cache and cookies.

Ady