topic Failing to receive some emails with tiscali in Email

Failing to receive some emails with tiscali

Louise80 — Sat, 09 Mar 2024 21:46:37 GMT

Similar to others, I've not been receiving some emails on my tiscali account, while some of the same senders emails are getting through. Its very random and odd! I've checked rules etc and they are all ok. The sender even sent me a screenshot of the delivery receipt from my server, yet it never came through to me.

Re: Failing to receive some emails with tiscali

Gondola — Sat, 09 Mar 2024 22:21:58 GMT

Please upload the delivery receipt after redaction of personal details.

Tell us the sender if it's not specific to the delivery receipt.

You indicate there are Rules active and you believe they are ok. Have you disabled all rules to test for receipt?

Checked the Trash and Spam folders?

Re: Failing to receive some emails with tiscali

Ady-TalkTalk — Mon, 11 Mar 2024 08:39:16 GMT

Hi Louise80, while you're providing the information Gondola asked for please also send me a PM with the sender email addresses.

Ady