topic Re: Missing emails in Email

Missing emails

paja32 — Wed, 22 Nov 2023 06:49:59 GMT

ADY please get a check done for me on missing emails from noreply@ one.network Only 1 out of 8 arrived today. The one that came was named Cambridge came at 0401 the other 7 are missing. 8 arrive every day 7 days a week all between 0400 and 0410 hours. Just had word from one.network all 8 were sent they confirmed server confirmed this and there are no blockers on talk talk.net address thanks 4 came on wednesday 4 missing

Re: Missing emails

Ady-TalkTalk — Wed, 22 Nov 2023 08:53:20 GMT

Hi paja32, I've run the 7 day check several times and it comes back showing no blocks on that sender.

Ady

Re: Missing emails

paja32 — Thu, 23 Nov 2023 04:22:55 GMT

ADY thanks so much for that as one.network say all are being sent and no blockers on and you say no blockers on my address

whats your thoughts of why only 1 of 8 arrived tuesday and only 4 of 8 arrived today what do you think is happening to the missing 11 over last 2 days then? UPDATE after 2 days of disruption to my emails all 8 came today long may it continue THIS SPECIFIC CASE NOW CAN BE CLOSED

Re: Missing emails

paja32 — Thu, 14 Mar 2024 09:51:41 GMT

there is an email server problem today(incoming delay to receiver of between 2 1/2/4 hours) all my one.network emails 8 of them were all sent to me at 0403 (just received the sending log details from sender) but they only arrived between 0636 and 0825 today please investigate difficult to get sent code to login today also as it takes too long get on community only managed by luck by accessing this old reply from you thanks

Re: Missing emails

Ady-TalkTalk — Thu, 14 Mar 2024 12:37:19 GMT

I was on call last night and we weren't called out for any email issues, I've tested repeatedly and mail is working perfectly this morning. I've asked email admins if there was an issue and will let you know if there's anything.

Ady

Re: Missing emails

paja32 — Thu, 14 Mar 2024 12:43:56 GMT

ADY thanks for that in the meantime because of the slowness of getting login code they would not work 2X later when I tried to log into my account was refused due to suspicious behaviour and any further tries will block account I SO FRIGHTENED TO TRY again as I dont want that to happen can you fix this for me please thanks pat