topic Re: problem with emails today in Email

problem with emails today

bigkenny — Mon, 25 Mar 2024 15:07:13 GMT

Noticed no incoming emails today even tried web portal. I can send and receive to myself from say my gmail account to my TalkTalk email account that seems fine but no other emails and I spoke to someone on the phone today (insurance company) they sent email out about 9.30am nothing come I rung again about 1pm they resent again still nothing........Nothing been changed on my laptop was all working fine yesterday.

Re: problem with emails today

Ady-TalkTalk — Tue, 26 Mar 2024 07:12:08 GMT

Hi bigkenny, are you still having problems?

Ady

Re: problem with emails today

bigkenny — Tue, 26 Mar 2024 11:34:27 GMT

well I`ve been waiting for an email from an insurance company had to ring them twice yesterday went over my email address to make sure all correct still nothing just rang again 20 mins ago did it all again still nothing (to my normal TalkTalk email address.) so I gave them a gmail.com address guess what it came in straight away. I`ve checked spam box even tried on via the TalkTalk web portal email still nothing in that also nothing in spam folder. So God knows whats going on. Other emails are coming in i can send to myself from my gmail to talktalk email address ok and visa versa.

So for this insurance stuff I was after Im using my gmail account but it would be nice to know why the error is, also for all I know I could have had problems with other emails and been non the wiser!

Re: problem with emails today

Ady-TalkTalk — Wed, 27 Mar 2024 09:00:11 GMT

Hi bigkenny, please add the senders email address to your private notes or send me a Personal Message with it. I'll scan it and see if we're blocking it.

Ady

Re: problem with emails today

bigkenny — Wed, 27 Mar 2024 11:36:42 GMT

Ok I sent the message has it gone through to you ok

Re: problem with emails today

Ady-TalkTalk — Thu, 28 Mar 2024 10:04:05 GMT

I have no messages from you.

Ady

Re: problem with emails today

bigkenny — Thu, 28 Mar 2024 13:01:31 GMT

Ok just sent again, see how that goes