topic Re: Reset email password in Email

Reset email password

R_&_A — Fri, 05 Apr 2024 10:19:00 GMT

I have an old Tiscali email which I hav been using for receveing emails using an email client. The password is saved in my email client for the incoming server but not for the outgoing server, so I can receive but not send emails. I would like to reset the password as I don't remeember it. The "Forgot password" option doesn't seem to be working, what are my alternatives? Shall I call talktalk or is there another option?

Thanks

Re: Reset email password

Gondola — Fri, 05 Apr 2024 11:36:36 GMT

The SMTP outgoing server password is the same as the incoming server password.

The Reset password now button in the help article Changing your email password will take you to password reset and recovery.

If the email address is still active on the TalkTalk Mail platform and you have set up password recovery options, in advance, that you recognise from the *****hints, then you can send your alternate email address a link or your mobile a 6-digit code to authorise a password reset.

Re: Reset email password

Ady-TalkTalk — Fri, 05 Apr 2024 12:19:43 GMT

I've raised an incident as the reset tool wasn't either.

Ady

Re: Reset email password

Gondola — Fri, 05 Apr 2024 12:35:24 GMT

Password reset seems to be stuck on verifying the ReCaptcha.

Re: Reset email password

R_&_A — Sat, 06 Apr 2024 14:55:29 GMT

Thnak you Gondola, the link you provided worked. Managed to chnage the password.

All the best.

Re: Reset email password

Gondola — Sat, 06 Apr 2024 19:57:07 GMT

Perfect news.

I appreciate your time to let us know. Thank you.

Re: Reset email password

Sharonb2 — Fri, 23 May 2025 20:26:30 GMT

Email password