topic Re: Sent emails not being received in Email

Sent emails not being received

nigemann — Mon, 15 Apr 2024 15:10:41 GMT

I am aware of several emails (sent to people that I often correspond with) that are not finding their way to the recipients inbox.

When I send the same email from a non-talktalk account, there is no such issue. I am now concerned that there may be some kind of filter and that I may not be receiving emails sent to me.

Has anything changed in the Talktalk setting over the past few weeks that may have caused this glitch?

Re: Sent emails not being received

Nigel247 — Tue, 16 Apr 2024 06:21:59 GMT

This is also my experience as of 15/04/2024

tiscali.co.uk emails are being sent ok (going into Sent Items folder) but not being recieved by recipients since morning of 15/04/2024. This is true for both PC email client and webmail

I have 2 tiscali.co.uk email addresses and tried both to email to my talktalk.net email address and they are not being received.

However, I can send from my talktalk.net email address to my tiscali.co.uk recipient address and it is recieving emails ok. So it seems its only the emails from tiscali.co.uk that are getting stuck in space somewhere.

There are several threads here currently discussing the problem but as yet unresolved. I shall be doing an online help chat with talktalk to try to get some answers...

Re: Sent emails not being received

Ady-TalkTalk — Tue, 16 Apr 2024 09:21:55 GMT

We have an open incident for this issue.

Ady

Re: Sent emails not being received

nigemann — Tue, 23 Apr 2024 13:52:21 GMT

Good Afternoon Ady.

I fear this situation has not improved - is there any progress being made?

Nigel

Re: Sent emails not being received

Nigel247 — Tue, 23 Apr 2024 13:56:02 GMT

This has been fixed for me on 17/04/2024. All ok now.

Re: Sent emails not being received

Ady-TalkTalk — Wed, 24 Apr 2024 05:18:48 GMT

Thanks for posting back to let us know its sorted.

Ady

Re: Sent emails not being received

Michw — Wed, 06 Nov 2024 16:01:03 GMT

Hi,

I have an issue senging tiscali emails this started 2 days ago. it says they have been sent but they are not arriving?

any help on this please .