topic Re: Not receiving.AOL Emails in Email

Not receiving.AOL Emails

Crookes243 — Mon, 15 Apr 2024 19:21:24 GMT

I have not been receiving emails from my sister who uses .aol user name in the last few days. I am .tiscali .

any ideas?

Thanks

Re: Not receiving.AOL Emails

Gondola — Mon, 15 Apr 2024 19:28:52 GMT

Is this still happening? I am aware that on Friday 12 April, when I tested, that AoL mail messages were being sent to a talktalk.net address only to have a MAILER-DAEMON bounceback from the AoL servers some 3 hours later to advise that delivery was not possible even after retrys.

But I tested again this morning at 09.03 and the AoL Mail was sent and promptly received at TalkTalk Mail to a talktalk.net address. I assumed that whatever glitch had stopped delivery on Friday was no longer present.

TalkTalk Support also confirmed this morning that there have been no blocks on AoL messages over the last week (last 7 days).

Re: Not receiving.AOL Emails

Crookes243 — Mon, 15 Apr 2024 19:35:23 GMT

Still happening this morning

Re: Not receiving.AOL Emails

Crookes243 — Mon, 15 Apr 2024 19:38:03 GMT

To be clear, the .aol address was receiving my .tiscali.mail ,but I was not receiving.aol mail

Re: Not receiving.AOL Emails

Gondola — Mon, 15 Apr 2024 22:54:42 GMT

I've just repeated this morning's test send from AoL to a talktalk.net address.

Nominally sent as the sent message is in the Sent AoL folder but not yet arrived at the TalkTalk mailbox. I'll have to let you know in due time if the message was deferred or delayed or rejected.

EDIT

After 3 hours at 23.49 the AoL MAILER-DAEMON bounced back an undeliverable notification. So, same as Friday when AoL mail wasn't reaching TalkTalk Mail mailboxes.

Re: Not receiving.AOL Emails

Ady-TalkTalk — Tue, 16 Apr 2024 09:20:53 GMT

I've raised an incident for this issue as I've had no replies from the email admins.

Ady

Re: Not receiving.AOL Emails

Crookes243 — Tue, 16 Apr 2024 09:53:51 GMT

Thanks ,problem still there this morning

Re: Not receiving.AOL Emails

Ady-TalkTalk — Tue, 16 Apr 2024 11:41:05 GMT

Let's see how long it takes us to get this fixed.

Ady

Re: Not receiving.AOL Emails

Crookes243 — Tue, 16 Apr 2024 17:52:16 GMT

Came back around 16:30; any idea what happened?

Re: Not receiving.AOL Emails

Ady-TalkTalk — Wed, 17 Apr 2024 12:33:01 GMT

The email admins corrected whatever was wrong, but I've not been given the root cause information.

Ady