https://community.talktalk.co.uk/t5/Email/Emails-from-certain-domain-no-longer-received/m-p/3036948#M179184 <P>I am no longer able to receive emails from a particular domain. The last email from that domain was received 22 March 2024. I have an account with that domain, and of course that requires a login. I have requested a password reset from them, but no email arrived. I have also been expecting other emails from them, which they inform me, by telephone, have been sent, and resent at my (telephone) request. Again nothing arrives.<BR />I have checked trash and email in webmail - no messages there. There are no webmail rules set up so the missing messages are not being deleted/forwarded elsewhere.<BR />I have seen similar issues from other community members where emails from particular domains just stop, so I imagine this is another example of that.<BR />I read that TalkTalk are very strong on certificates, and will reject emails that do not meet certification requirements, which is fair enough. I wonder if it is possible to find out whether this particular email domain is being rejected by TalkTalk for such a reason.<BR />I'd appreciate some help as I do need to receive these emails - they're from a bank.<BR />Many thanks,<BR />Chris</P> Tue, 23 Apr 2024 15:51:55 GMT C_M_P 2024-04-23T15:51:55Z https://community.talktalk.co.uk/t5/Email/Emails-from-certain-domain-no-longer-received/m-p/3036948#M179184 <P>I am no longer able to receive emails from a particular domain. The last email from that domain was received 22 March 2024. I have an account with that domain, and of course that requires a login. I have requested a password reset from them, but no email arrived. I have also been expecting other emails from them, which they inform me, by telephone, have been sent, and resent at my (telephone) request. Again nothing arrives.<BR />I have checked trash and email in webmail - no messages there. There are no webmail rules set up so the missing messages are not being deleted/forwarded elsewhere.<BR />I have seen similar issues from other community members where emails from particular domains just stop, so I imagine this is another example of that.<BR />I read that TalkTalk are very strong on certificates, and will reject emails that do not meet certification requirements, which is fair enough. I wonder if it is possible to find out whether this particular email domain is being rejected by TalkTalk for such a reason.<BR />I'd appreciate some help as I do need to receive these emails - they're from a bank.<BR />Many thanks,<BR />Chris</P> Tue, 23 Apr 2024 15:51:55 GMT https://community.talktalk.co.uk/t5/Email/Emails-from-certain-domain-no-longer-received/m-p/3036948#M179184 C_M_P 2024-04-23T15:51:55Z https://community.talktalk.co.uk/t5/Email/Emails-from-certain-domain-no-longer-received/m-p/3036956#M179186 <P>Strangely, emails have this minute been received from the domain. Messages are arriving at odd moments, but am catching-up.&nbsp; If this was talktalk behind the scenes then thank you. I believe this particular instance of the issue can be closed.</P><P>&nbsp;</P> Tue, 23 Apr 2024 16:36:44 GMT https://community.talktalk.co.uk/t5/Email/Emails-from-certain-domain-no-longer-received/m-p/3036956#M179186 C_M_P 2024-04-23T16:36:44Z https://community.talktalk.co.uk/t5/Email/Emails-from-certain-domain-no-longer-received/m-p/3037012#M179196 <P>Hi C_M_P, we do have an incident open for this. I've not had confirmation yet that its been fixed, but lets hope that this is a sign that it has.&nbsp;</P> <P>&nbsp;</P> <P>Ady</P> Wed, 24 Apr 2024 05:23:52 GMT https://community.talktalk.co.uk/t5/Email/Emails-from-certain-domain-no-longer-received/m-p/3037012#M179196 Ady-TalkTalk 2024-04-24T05:23:52Z