topic Re: cm8nec rejected your message in Email

cm8nec rejected your message

markettown — Sun, 21 Apr 2024 07:59:26 GMT

I have just started getting this error message when emailing from my outlook account to my talktalk account. It has never happened before.

cm8nec rejected your message

Re: cm8nec rejected your message

Gondola — Sun, 21 Apr 2024 10:11:38 GMT

cm8nec is the name of one of the inbound talktalk.net mail servers. If that server is rejecting an incoming mail message to a TalkTalk Mail address then there is usually a bounceback error message and code beginning TT. For example TT992 would be a rejection because of suspect spam.

If you let us know what the full error message is and the TT three digit error code then that will help to work out why the mail is being rejected.

What version of Outlook are you using and on what device and Operating System? e.g. Outlook 2021 on Windows 11.

Re: cm8nec rejected your message

markettown — Tue, 23 Apr 2024 14:34:48 GMT

I am still getting this rejection, it is TT992 error

Re: cm8nec rejected your message

SF4622 — Tue, 23 Apr 2024 17:01:27 GMT

Same bounce-back and message being received by my daughter's school when they try to email me. Such a pain! Really hoping they sort this server soon!

Re: cm8nec rejected your message

Ady-TalkTalk — Wed, 24 Apr 2024 05:29:19 GMT

Hi all, the business is aware of this and we have an incident open. I'll post as soon as we have more information.

Ady

Re: cm8nec rejected your message

Ady-TalkTalk — Wed, 24 Apr 2024 08:17:32 GMT

I'm told the original issue is now resolved. If you're still having problems please let me know.

Ady

Re: cm8nec rejected your message

Sandy64 — Wed, 24 Apr 2024 14:45:59 GMT

I'm still having problems with this issue when my church tries to contact me

Re: cm8nec rejected your message

Ady-TalkTalk — Thu, 25 Apr 2024 06:28:22 GMT

Hi Sandy64, please let me have the email senders domain just the bit after @ symbol is needed. I'll then add that to the open incident.

Ady

Re: cm8nec rejected your message

Sandy64 — Thu, 25 Apr 2024 14:37:59 GMT

The domain is ccweb.org.uk

Sandy

Re: cm8nec rejected your message

SF4622 — Thu, 25 Apr 2024 15:06:23 GMT

Hi Ady - I have just been informed that the same bounce back message is still being experienced - this time by other users trying to reply to an email I sent. Fingers crossed you find a solution soon .... ?

Re: cm8nec rejected your message

Ady-TalkTalk — Fri, 26 Apr 2024 05:43:41 GMT

I was on a call yesterday and they were very confident it was fixed. What is the domain for this time SF4622?

Ady