topic Re: E-mail rejected in Email

E-mail rejected

She1987 — Thu, 25 Apr 2024 09:59:07 GMT

Hi,

Help needed please.

I'm no longer receiving e-mails from someone I've been exchanging them with for years. I have two addresses, both @talktalk.net and he's tried both. Nothing has been changed on my e-mails.

He says they keep bouncing back with an error message -

cm11nec gave this error:
ziiirrc7O85zHziiiroKpC Content rejected (TT992)

His e-mail ends in @oslgroup.com

Can I fix this and if so how?

Re: E-mail rejected

Ady-TalkTalk — Thu, 25 Apr 2024 10:22:40 GMT

Hi She1987, we've got an open incident for this. I've added this domain to the incident. I'll post back with updates.

Ady

Re: E-mail rejected

Ady-TalkTalk — Thu, 25 Apr 2024 13:26:32 GMT

I've had confirmation that this issue should now be behind us. Please let me know if you are still being advised that mail cannot be sent due to TT992 errors.

Ady