topic Re: emails being rejected in Email

emails being rejected

BevCant — Wed, 24 Apr 2024 15:51:42 GMT

I know there was an issue yesterday which it says has been sorted but today people are still getting emails rejected from my talktalk(tiscali) account - some get through but others don't ?

Re: emails being rejected

Ady-TalkTalk — Thu, 25 Apr 2024 06:30:30 GMT

Hi BevCant, if you can provide the email domain i.e. the bit after @ symbol I'll add those senders to the new incident.

Ady

Re: emails being rejected

BevCant — Thu, 25 Apr 2024 06:56:07 GMT

@tiscali.co.uk

Re: emails being rejected

BevCant — Thu, 25 Apr 2024 07:00:04 GMT

Thanks - senders I know of are @norwichcentral.org

Re: emails being rejected

Ady-TalkTalk — Thu, 25 Apr 2024 08:05:14 GMT

Thanks I've added that to the incident.

Ady

Re: emails being rejected

Ady-TalkTalk — Thu, 25 Apr 2024 13:28:55 GMT

I've had confirmation that this issue should now be behind us. Please let me know if you are still being advised that mail cannot be sent due to TT992 errors.

Ady

Re: emails being rejected

BevCant — Thu, 25 Apr 2024 14:10:42 GMT

Thank you - seems to be ok.

Will come back if there are any more issues.

Thanks again

Re: emails being rejected

Ady-TalkTalk — Thu, 25 Apr 2024 14:15:56 GMT

Hi BevCant, thanks for letting us know. As of 1:30 today it shouldn't happen again.

Ady