topic Re: not receiving emails in Email

not receiving emails

ally11 — Sat, 27 Apr 2024 13:42:39 GMT

I am not recieving all emails. Some from people who are in my contacts list and I am getting some of their emails, (they then forward the one they originally sent so I can see they sent it and it is nowhere, not in spam or anywhere, just disappeared into the ether!). What is happening as it's very annoying, I've missed some important emails.

Re: not receiving emails

Ady-TalkTalk — Mon, 29 Apr 2024 06:48:36 GMT

Hi ally11, do the senders get any bounce back messages? If they don't please send me a private message with their email addresses and I'll run scans to see if we blocked them.

Ady

Re: not receiving emails

ally11 — Mon, 24 Jun 2024 09:00:11 GMT

I am still not receiving all my emails. Also in my security settings in the devices section, it says I am logged in to a device I don't recognise and when I try to log out of that or out of all devices it gives an error message. What do I do?

Re: not receiving emails

Ady-TalkTalk — Mon, 24 Jun 2024 11:19:06 GMT

Hi ally11, please provide any email addresses for the missing mail and I'll run scans.

Ady

Re: not receiving emails

ally11 — Mon, 24 Jun 2024 14:57:20 GMT

I don't know as I don't get the emails but some are info@enhancebeauty.uk reservations@ovatu.com postman@ovatumail.com one containing moltonbrown, there are lots more I'm sure. Also please answer the other question re signing off device please

Re: not receiving emails

Ady-TalkTalk — Tue, 25 Jun 2024 08:33:52 GMT

Thanks for those, I'll raise a fault ticket with them. Hopefully it'll get fixed quickly.

Ady

Re: not receiving emails

markhami — Wed, 26 Jun 2024 13:32:20 GMT

I have exactly the same issue . Missing emails from known good sender. Very annoying.

Re: not receiving emails

Gliwmaeden2 — Wed, 26 Jun 2024 13:39:59 GMT

@markhami, please return to the message board and click on start a topic.

Staff only reply to the original poster to avoid confusion in the thread.

Also ensure that you have completed your community profile details. Don't post any personal information details in your new thread.

Re: not receiving emails

Ady-TalkTalk — Thu, 27 Jun 2024 07:30:33 GMT

Hi ally11, I raised the fault ticket for you. Hopefully, it won't take too long to get this resolved.

Ady