topic Re: outlook not receiving my tiscali emails in Email

outlook not receiving my tiscali emails

Mrgary — Wed, 15 May 2024 14:42:55 GMT

keep getting an error on my send and receive.

Re: outlook not receiving my tiscali emails

Karl-TalkTalk — Wed, 15 May 2024 14:45:58 GMT

Our Teams are aware of an issue affecting Tiscali emails and are currently investigating.

Thanks

Karl.

Re: outlook not receiving my tiscali emails

David591 — Wed, 15 May 2024 15:05:10 GMT

same here, no e-mails on outlook all day

Re: outlook not receiving my tiscali emails

Angela91 — Wed, 15 May 2024 15:08:48 GMT

I have just chatted to an agent. I had to tell them that the problem is far wider than Tiscali but covers all the domains they have subsumed over the years. I long for the PIPEX days when postmasters ran email servers, when upgrades and maintenance slots were checked before being put back on line and when it was a reliable service. These days they cannot even put up a service status message to acknowledge that there is a fault.

Re: outlook not receiving my tiscali emails

Debbie-TalkTalk — Wed, 15 May 2024 15:50:40 GMT

Can I just check, are you using webmail or an email client?

Would it be possible to post a screenshot of the error message you are receiving?

Could you also confirm your user settings for SMTP?

Re: outlook not receiving my tiscali emails

Ady-TalkTalk — Thu, 16 May 2024 06:50:31 GMT

Hi all, can I just check are you using the correct email settings in the Email Settings help article?

Ady

Re: outlook not receiving my tiscali emails

Ady-TalkTalk — Thu, 16 May 2024 06:50:49 GMT

If you're not then you need to be.

Ady