Pop/Imap

Bailey5555 — Thu, 16 May 2024 07:24:46 GMT

Hi - I spent 5 hours yesterday in online discussions with talktalk. I have lost the email connection with talk talk from Outlook & mobiles although the web connection still works. 3 emails were sent to me by 3 different people from the service team - all had the same content! I have reset pop3 & Imap so many times I could now do it blindfolded. Deleted outlook & reinstated - removed link to mobiles & reinstated using the given details - still the same.

Moving on pop/Imap need to be restored as soon as possible.

Re: Pop/Imap

Gondola — Thu, 16 May 2024 07:32:09 GMT

POP3 and IMAP4 connections are still present if you take off your blindfold and use the recommended TalkTalk settings with an up to date email client.

All TalkTalk Consumer mailboxes use the same Email Settings. See TalkTalk Mail Support Hub

On updating the email software incoming, outgoing and some advanced server settings, you'll possibly be asked to accept a new certificate (yes, accept) and to enter the email password so have the current password ready. Tick to remember or save the password before entering it.

Supported^* email client and app settings are:

Account Type	IMAP (recommended) or POP3
Username	Full email address
Password	Email password
Incoming mail server	mail.talktalk.net
Incoming Port (IMAP / POP3)	993 / 995
Incoming Connection Security	SSL/TLS (Use SSL on for mobile)
Outgoing mail server	smtp.talktalk.net
Outgoing Port	587
Outgoing Connection Security	STARTTLS (Use SSL on for mobile)
Outgoing Authentication Required	Yes
Authentication Method	Normal Password

Apple/Mac Mail Connection Security is use TLS/SSL

It's also important to make sure the email address is added to a TalkTalk Consumer customer MyAccount to avoid restriction to webmail only access and possible deletion.

Email not showing in My Account

TalkTalk Mail Plus is the mail only subscription service for TalkTalk Mail users in the UK that are not home broadband customers.

* Email clients, apps and devices that do not support secure mail using a minimum of TLS1.2 connection security are not supported.
TalkTalk may also choose to disable POP3 connectivity which is why IMAP email is recommended.

topic Pop/Imap in Email

Pop/Imap

Re: Pop/Imap