topic Re: Difference between IMAP and POP server? in Email

Difference between IMAP and POP server?

DyRT60 — Wed, 15 May 2024 16:58:54 GMT

I am the default on Thunderbird and have an IMAP server whilst my husband's email is a POP server. Is this a problem?

Re: Difference between IMAP and POP server?

Gondola — Wed, 15 May 2024 17:21:32 GMT

TalkTalk Mail supports both IMAP4 and POP3 protocols. The only difference in the recommended email client settings is the secure port number.

IMAP4 incoming server for ALL TalkTalk Mail domains

mail.talktalk.net using SSL/TLS connection security on the IMAP secure port 993

POP3 incoming server for ALL TalkTalk Mail domains

mail.talktalk.net using SSL/TLS connection security on the secure POP3 port 995

SMTP outgoing server for ALL TalkTalk Mail domains

smtp.talktalk.net using StartTLS connection security on port 587

Authentication is with the Full email address as Username and normal email password

Re: Difference between IMAP and POP server?

kenpragnell — Wed, 15 May 2024 20:28:26 GMT

I have not made any changes to my account settings for a long time. I've checked the port numbers and they are as suggested below.

Nevertheless, I have been unable to send/receive any e-mails via Thunderbird all day. I can still access them via WebMail.

Thunderbird was happily accessing my tiscali.co.uk e-mails late yesterday evening.

I hope your engineers are still working on the problem, as it has not been solved for me.

Re: Difference between IMAP and POP server?

Gondola — Wed, 15 May 2024 20:40:44 GMT

What email client are you using and what server host names? If you haven't made any changes for a long time then does that mean you're using the legacy server host names?

Re: Difference between IMAP and POP server?

Ady-TalkTalk — Thu, 16 May 2024 06:59:46 GMT

Hi kenpragnell, as Gondola has suggested you'll be using the wrong email settings. You can check you are using the correct email settings in the Email Settings help article?

Ady

Re: Difference between IMAP and POP server?

DyRT60 — Thu, 16 May 2024 09:11:36 GMT

I'm using Thunderbird. It looks like Talk Talk have admitted a problem with tiscali mail users. However, I have changed everthing to taltalk.net and all seems to work ok now.

Thanks for the help