topic Re: Non-delivery to Yahoo from Tiscali in Email

Non-delivery to Yahoo from Tiscali

jbuchanangb — Fri, 17 May 2024 08:37:10 GMT

Both my wife and I have received bounce-back messages

This is the mail system at host mx-caprica.easydns.com.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. Here is the detail of the error.

Reporting-MTA: dns; mx-caprica.easydns.com X-Postfix-Queue-ID: D20DDAD9CA X-Postfix-Sender: rfc822; SRS0=lmkZ=MU=tiscali.co.uk=username@easysrs.org Arrival-Date: Fri, 17 May 2024 08:19:46 +0000 (UTC) Final-Recipient: rfc822; user@yahoo.co.uk Original-Recipient: rfc822;user@domain.net Action: failed Status: 5.0.0 Remote-MTA: dns; mx-eu.mail.am0.yahoodns.net Diagnostic-Code: smtp; 554 Message not allowed - [PH01] Email not accepted for policy reasons. Please visit https://senders.yahooinc.com/error-codes

where "username" is the username @Tiscali.co.uk and "user" represents the user @yahoo.co.uk and user@domain.net is an alias which translates to the Yahoo address.

Any suggestions as to the cause?

Re: Non-delivery to Yahoo from Tiscali

Debbie-TalkTalk — Fri, 17 May 2024 09:28:11 GMT

Hi jbuchanangb

I'm sorry to hear this.

Please check you have the current up to date email settings as below:

Email settings | SMTP, IMAP & POP3 | TalkTalk Help & Support

Re: Non-delivery to Yahoo from Tiscali

jbuchanangb — Fri, 17 May 2024 09:48:17 GMT

Hello Debbie.

It seems the fault is at the far end. I have contacted the recipient and the administrator of the e-mail domain, and they will fix it.

Case closed.

Re: Non-delivery to Yahoo from Tiscali

Debbie-TalkTalk — Fri, 17 May 2024 09:51:26 GMT

Hi jbuchanangb

Ok thank you for letting me know.

Debbie