topic Re: Adding talktalk email to outlook in Email

Adding talktalk email to outlook

Repton_VS — Fri, 17 May 2024 09:27:48 GMT

Windows Mail has finished and I am trying to use Outlook. I have added my talktalk email account to Outlook but when select the account and I log in it says 'incorrect email address'.

Grateful for any suggestions please!

Re: Adding talktalk email to outlook

Ady-TalkTalk — Mon, 20 May 2024 07:28:24 GMT

Hi Repton_VS, have you tested the email address in webmail to make sure you have it correct with the correct password?

Ady

Re: Adding talktalk email to outlook

Repton_VS — Mon, 20 May 2024 09:38:57 GMT

Yes, I have been using the email adress for many years! I don't get as far as entering a password as Outlook rejects the email address.

I have added the talktalk email address to Outlook but it then requires me to login and that is when it rejects the email address!

Re: Adding talktalk email to outlook

Repton_VS — Mon, 20 May 2024 10:14:29 GMT

I have now sorted the issue: had to use advanced settings to select IMAP account before continuing to sign in.

Re: Adding talktalk email to outlook

Ady-TalkTalk — Tue, 21 May 2024 06:12:14 GMT

Great stuff thanks for letting us know.

Ady