topic Re: emails not received to my mailbox - TT992 in Email

emails not received to my mailbox - TT992

gazzawazza — Fri, 17 May 2024 16:26:10 GMT

hi

had a sender advise of bounced emails to my mailbox (lineone)

This happened on Saturday 11 May 2024

I don't know if multiple attempts were made to send this and/or over several days but the sender successfully reached me yesterday.

I have received emails from other senders during this period.

cm10gb1 rejected your message to the following email addresses:

**removedforprivacy**@lineone.net
There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your email admin.

cm10gb1 gave this error:
5mvFsO9V99a5q5mvFsh5JX Content rejected (TT992)

I did see this thread from the latter part of april (https://community.talktalk.co.uk/t5/Email/Rejected-emails-TT992/m-p/3037122) - clearly there were some issues but I haven't seen other mentions of TT992 this week.

Do you need the sender domain?

Regards (and thanks),

Gary

Re: emails not received to my mailbox - TT992

Ady-TalkTalk — Mon, 20 May 2024 07:42:37 GMT

Hi Gary, if your sender is still having trouble sending to you then please let me have the senders email domain. If nothing since the 11th then I can't scan for that.

Ady

Re: emails not received to my mailbox - TT992

gazzawazza — Mon, 20 May 2024 18:30:53 GMT

@Ady-TalkTalk wrote:
Hi Gary, if your sender is still having trouble sending to you then please let me have the senders email domain. If nothing since the 11th then I can't scan for that.

Ady

thanks Ady

I'll come back to you if i hear of more issues

what was the reason for the multi user TT992 issues previously?

regards,

Gary

Re: emails not received to my mailbox - TT992

Ady-TalkTalk — Tue, 21 May 2024 06:17:37 GMT

We didn't receive any details on the root cause I'm afraid.

Ady