topic Re: Adding additional emails to TalkTalk Mail Plus in Email

Adding additional emails to TalkTalk Mail Plus

JimMunro1 — Sun, 26 May 2024 14:23:17 GMT

I am former customer who has signed up to one year of TalkTalk Mail Plus, and in addition to my own email, I want to keep three other email addresses for my family. How do I do this? There is no obvious way on online.

Regards

Jim Munro

Re: Adding additional emails to TalkTalk Mail Plus

Gliwmaeden2 — Sun, 26 May 2024 14:36:16 GMT

It's been out of action for ages, @JimMunro1, both for MailPlus customers and current customers.

No solution in sight.

Re: Adding additional emails to TalkTalk Mail Plus

JimMunro1 — Mon, 27 May 2024 15:10:17 GMT

Thanks-I have spoken to Customer Services who told me there is a problem, but no date for a resolution. What a shambles! No wonder I am now a former customer.

Re: Adding additional emails to TalkTalk Mail Plus

JimMunro1 — Mon, 27 May 2024 15:12:19 GMT

Does anyone know when this issue will be resolved? I have just spent £50 to retain family emails for 12 months but it looks like wasted money unless I can retain those three additional email addresses.

Re: Adding additional emails to TalkTalk Mail Plus

Gliwmaeden2 — Mon, 27 May 2024 15:28:22 GMT

No - it's annoyingly ongoing.

It may be possible for @Ady-TalkTalk to add these for you manually on his return, after the Bank Holiday, @JimMunro1.

Re: Adding additional emails to TalkTalk Mail Plus

Ady-TalkTalk — Tue, 28 May 2024 10:50:50 GMT

Hi JimMunro1, there's a form my colleagues could/should have filled out for you to send those mailboxes to me to be added. As they have let you down, lets shortcut the process. If you send me a Personal Message with the account number and the mailboxes you want adding I'll get it done for you today.

Ady

Re: Adding additional emails to TalkTalk Mail Plus

Ady-TalkTalk — Tue, 28 May 2024 11:27:52 GMT

That's sorted for you now.

Ady