topic Re: Email problem. in Email

Email problem.

mzungu — Tue, 28 May 2024 17:25:36 GMT

I am trying to send email and get the following message.
"Sending of the message failed.
The message could not be sent because the connection to Outgoing server (SMTP) smtp.talktalk.net timed out. Try again."

What does it mean and is the problem serious?

Re: Email problem.

Ady-TalkTalk — Wed, 29 May 2024 06:42:42 GMT

Hi mzungu, are you using a TalkTalk email address? Is receiving working normally? Does it work using webmail?

Ady

Re: Email problem.

mzungu — Wed, 29 May 2024 09:33:31 GMT

I can neither send nor receive emails to my email program but can read them on webmail. I have tried with my other PC, which is set up identically and cannot receive or send emails from it. I have a talktalk email address and one on Gmail.

The email program I use is Thunderbird.

Re: Email problem.

Ady-TalkTalk — Wed, 29 May 2024 10:48:46 GMT

Hi mzungu, please confirm that you're using the settings as they appear in the email settings help article and provide the affected email address in a personal message to me.

Ady

Re: Email problem.

mzungu — Thu, 30 May 2024 12:11:43 GMT

I don't know wht you have done but its working perfectly now. Thank you.

Re: Email problem.

Ady-TalkTalk — Fri, 31 May 2024 06:27:31 GMT

I did nothing. Thanks for letting us know its working again.

Ady