TT blocking emails from a gmail address

Stortford — Tue, 04 Jun 2024 09:57:56 GMT

Hi, the gmail sender of an email to my TalkTalk address got this Rejected message :-

552 5.2.0 EBessTbTDl07qEBess3J0W Content rejected (TT992)

Please advise and let me know if you can stop this happening again.

Thanks

Re: TT blocking emails from a gmail address

Ady-TalkTalk — Wed, 05 Jun 2024 05:50:49 GMT

Hi Stortford, I've raised an incident for this issue at it appears our filtering system may be causing a problem.

Ady