topic Re: Emails sent from Tiscali going into Spam in other accounts as well as Gmail in Email

Emails sent from Tiscali going into Spam in other accounts as well as Gmail

JillyB — Tue, 04 Jun 2024 14:28:40 GMT

I know there's been some previous discussions about Tiscali emails ending up in Spam if sent to Gmail accounts. I have experienced this and make sure Gmail account holders check their Spam folders. But in recent weeks I've noticed some of my emails apparently not being received by other email accounts - mainly if I'm emailing someone new to me. I thought it strange people were not emailing back, so have had to contact them in other ways and generally (so far) my emails to them have been in their spam/junk folders. Has anyone else been experiencing this? From reading through previous threads here about this and the Gmail issue, it seems like there is nothing I can do to change this, other than contacting via other methods to chase up (I have a gmail account that I also email from). Thanks for any advice.

Re: Emails sent from Tiscali going into Spam in other accounts as well as Gmail

Ady-TalkTalk — Wed, 05 Jun 2024 06:47:05 GMT

Hi JillyB, are you using the correct email settings as they appear in the Email Settings help article?

Ady

Re: Emails sent from Tiscali going into Spam in other accounts as well as Gmail

JillyB — Wed, 05 Jun 2024 11:51:08 GMT

Hello Ady,

Thanks for replying.

Yes, all seems to be correct with the email settings.

Would these affect whether emails of mine go into someone else's spam folder?

It's taken me a while to tie down that it's emails from me to new email addresses that are getting spammed. And with Gmail accounts, it's not just new people but even those I've emailed before (I saw this on a previous thread from a few months ago).

Jill

Re: Emails sent from Tiscali going into Spam in other accounts as well as Gmail

Ady-TalkTalk — Thu, 06 Jun 2024 08:16:55 GMT

If weren't using secure sending then yes it can be related. Gmail made changes a couple of weeks back and that led to this issue that mail from TT domains was ending in the spam folder.

Ady

Re: Emails sent from Tiscali going into Spam in other accounts as well as Gmail

JillyB — Thu, 06 Jun 2024 12:48:12 GMT

Thank you. That makes sense.