topic Re: Missing emails in Email

Missing emails

LeesaC67? — Tue, 11 Jun 2024 10:09:08 GMT

Hello

I was just using my email account and checking my emails when all the emails from my inbox, trash, sent and archive folders have disappeared.

There are some messages left in other folders but the main ones have all gone.

How can I get them back?

Re: Missing emails

Ady-TalkTalk — Tue, 11 Jun 2024 13:19:07 GMT

Hi LeesaC67?, TalkTalk don't offer backup of mail. Have you recently setup a filter to move mail to another folder? There is one active on your account and everything to your email address is being moved.

I've disabled the filter in case it wasn't you, if it was you can enable it again.

Ady