Emails not arriving

Jackiech63 — Tue, 18 Jun 2024 12:27:38 GMT

I have had an issue previously with emails not reaching my account, seemed to be no valid reason and they were from senders I’d previously had emails from. They end up sending to an alternative email account although they do not receive bounce back notifications.

I am now not receiving an important verification email relating to health. It’s been requested 4 times but had never arrived.

What is the talktalk policy on either size/content on blocking emails and why no notifications?

Re: Emails not arriving

Ady-TalkTalk — Wed, 19 Jun 2024 06:02:17 GMT

Hi Jackiech63, could you let me know the senders email domain that's the bit after the @ please. I'll then run a scan and see if I can see any reason for it.

Ady

topic Re: Emails not arriving in Email

Emails not arriving

Re: Emails not arriving