topic Re: tiscali email not sending to gmail. in Email

tiscali email not sending to gmail.

GBy123 — Sun, 30 Jun 2024 21:29:27 GMT

I have just found that my tiscali emails are not being received by gmail accounts. I have a gmail account on a tablet so can test that this. I thought it odd that I had not had replies from a a couple of people with gmail, so tested it out and it is definitely not working. I have also sent from webmail and these do not get through either. Sending to gmail from another address (Live), works, so it is definitely tiscali. I have no idea what to do - Is there a problem with this and how do I sort it please. I think this may have been happening for a while, but only just realised something is amiss.

Re: tiscali email not sending to gmail.

Confused14 — Mon, 01 Jul 2024 08:44:38 GMT

I had exactly the same trouble. I asked Which tech support for help and they tell me I need "sender policy network" in my tiacali settings. I have been trying to find out how to do this but find myself getting back to where I started. Can anyone help with this please.

Re: tiscali email not sending to gmail.

Ady-TalkTalk — Mon, 01 Jul 2024 09:32:45 GMT

Hi GBy123, the mails aren't arriving in your Gmail spam folder? We have seen this for a few months .

Ady

Re: tiscali email not sending to gmail.

GBy123 — Mon, 01 Jul 2024 10:31:58 GMT

Oh my word, yes they are. I have just looked in my gmail spam folder and there they are! Normally I have no spam. in gmail which is great, but...... Now I come to think of it, others people have said the same thing. How do I deal with this please.

Re: tiscali email not sending to gmail.

GBy123 — Mon, 01 Jul 2024 10:56:33 GMT

I just found out how to stop this. I found all my test emails from tiscali in my gmail spam folder. Clicked on one, marked as not spam, tested another from tiscali and bingo - it worked. Solved that mystery.. I now just have to contact all other gmail contacts and tell them to check spam folders and do the same. What a pain it all is, but hey, that's technology again.

Re: tiscali email not sending to gmail.

Ady-TalkTalk — Tue, 02 Jul 2024 13:18:33 GMT

Just moving them from gmail spam is all you can do at the moment. We do have an open ticket with gmail to get this resolved but as of 2 weeks ago they had not engaged with the email team here and I've not been able to get an answer for 2 weeks as to any updates we may have.

Ady