topic Re: emails not sent or received in Email

emails not sent or received

pdg51 — Mon, 15 Jul 2024 09:27:33 GMT

I can receive and send emails through my Talktalk account OK EXCEPT, suddenly, emails to and from my wife are not being sent or received. Has something changed?

Re: emails not sent or received

Ady-TalkTalk — Tue, 16 Jul 2024 06:11:04 GMT

Hi pdg51, please send me a private message with your wife's email address and your affected email address and I'll run some checks for you.

Ady

Re: emails not sent or received

Ady-TalkTalk — Thu, 18 Jul 2024 07:09:28 GMT

Thanks for the additional infromation. I've raised a fault ticket for you. Please allow 3 working days before chasing for updates.

Ady

Re: emails not sent or received

pdg51 — Thu, 18 Jul 2024 11:33:36 GMT

Thanks Ady. Problem continues.

Re: emails not sent or received

Ady-TalkTalk — Thu, 18 Jul 2024 13:10:24 GMT

It'll take them a couple of days before they get this sorted.

Ady

Re: emails not sent or received

pdg51 — Thu, 25 Jul 2024 10:57:40 GMT

Any joy yet Ady?

I still cannot send or receive between X and Y @ Talktalk.net.

Paul.

Re: emails not sent or received

pdg51 — Thu, 25 Jul 2024 10:58:15 GMT

Furthermore, it seems that emails addressed to v .... and c.c'd to me at p.....do not get through to me either!

Paul.

Re: emails not sent or received

Gliwmaeden2 — Thu, 25 Jul 2024 11:02:09 GMT

@pdg51, you posted live links to your email addresses and even the associated mentions in your most recent post could leave you vulnerable to unsavoury characters harvesting your address etc.

Please never publish this sort of information in the public thread.

It should go in Private Notes, at the end of Personal Information, or be sent by PM if staff request it.

Re: emails not sent or received

Ady-TalkTalk — Mon, 29 Jul 2024 09:48:23 GMT

Hi Paul, I've raised a new fault ticket the previous one was closed without action.

Ady