topic Re: Unable to add account to MS Outlook in Email

Unable to add account to MS Outlook

SarahHillman — Fri, 19 Jul 2024 20:44:00 GMT

We are able to logon to email in Outlook 365 (latest version). I have now tried on 3 different machines (Windows 11, Windows 10, Mac OS Sonoma). Regardless of IMAP configurations it is not allowing the account.

Password Strength is maybe not compliant (11 characters alpha numeric with a symbol). Otherwise, is an MFA required along with an application password? Please advise.

Re: Unable to add account to MS Outlook

SarahHillman — Fri, 19 Jul 2024 20:45:11 GMT

I see no option for application password. Is this only applicable with MFA enabled? (this was the case with gmail).

Re: Unable to add account to MS Outlook

Chris-TalkTalk — Tue, 23 Jul 2024 13:19:01 GMT

Hi Sarah,

Do you get an error message when you try to add the account?

Chris