topic Re: Tiscali email in Email

Tiscali email

martinjw — Fri, 02 Aug 2024 10:20:34 GMT

Should I change from Tiscali.co.uk now it not on approved list?

Re: Tiscali email

Ady-TalkTalk — Fri, 02 Aug 2024 11:23:44 GMT

Hi martinjw, what approved list?

Ady

Re: Tiscali email

martinjw — Fri, 02 Aug 2024 12:30:53 GMT

Hi Ady,

I have noticed recenty that some of my Tiscali emails are going into peoples spam folders. It seems that the email clients do not 'like' tiscali.co.uk.

Is this a known problem?

Thanks,

Martin

Re: Tiscali email

Ady-TalkTalk — Fri, 02 Aug 2024 12:38:06 GMT

You would be referring to GMAIL mailboxes. Its a change made by gmail sometime ago now. The mail is processed and managed correctly at this end and we have an open ticket with them to get this resolved. All the mail does get there they just drop it in spam folders.

Ady

Re: Tiscali email

martinjw — Fri, 02 Aug 2024 13:36:37 GMT

Yes, it does only seem to be gmail.

Thanks for your explanation.

Regards,

Martin

Re: Tiscali email

Ady-TalkTalk — Mon, 05 Aug 2024 08:58:21 GMT

You're welcome. I just wish we'd heard back from the email team about the ticket they have open with Gmail.

Ady