Not receiving all emails

hotcakes — Tue, 06 Aug 2024 20:42:14 GMT

I have suspected that for many a year that I do not seem to get all emails sent to me. I am so confused by it all? I have checked all my mail accounts on Linux laptop, androids phones and tablets using a variety of software and they just dont always receive emails.

For example. Yesterday I cancelled an insurance policy and got the online confirmation of this and that I should expect an email confirming this shortly... nothing.

I then created a new insurance policy and got the policy number etc on screen and then a note saying I should get email confirmation soon... Nothing?

I keep looking in the spam folders or the junk folders and have noticed over the years I rarely have anything in any of these? I have looked online in the the talktalk website to see if there are levels of security that I can change up or down and cant find any. I suspect that I may have hundreds of emails that have been blocked before getting anywhere near me.

Can anyone help me with this as it is pretty weird.

Thanks

Re: Not receiving all emails

Ady-TalkTalk — Thu, 08 Aug 2024 08:09:44 GMT

Hi hotcakes, please send me a personal message with the affected sending and receiving mail addresses and I'll run a 7 day check to see whats happening.

Ady

topic Not receiving all emails in Email

Not receiving all emails

Re: Not receiving all emails