topic Re: My email has been hacked I can’t reset password in Email

My email has been hacked I can’t reset password

Dantheman1987 — Thu, 15 Aug 2024 11:02:10 GMT

My E mail has been hacked as according to the hacker has my phone … I have been getting interesting emails for a few weeks blocking them all…. When I applied for a reactivation code I it never arrived …. My emails won’t send or receive

Hacker wants cash … using iPad

please help

Re: My email has been hacked I can’t reset password

Divsec — Thu, 15 Aug 2024 14:56:57 GMT

Hi @Dantheman1987 well first thing is don't part with any money.

Next your post has been escalated and you should hear soon.

Re: My email has been hacked I can’t reset password

Ady-TalkTalk — Mon, 19 Aug 2024 06:31:54 GMT

Hi Dantheman1987, you've got details setup on the Password Reset Tool that look legitimate and there are no forwards on the mailbox both of these would normally reflect if you''re mailbox had been hacked.

Do you still need help to get this sorted?

Ady

Re: My email has been hacked I can’t reset password

Dantheman1987 — Mon, 19 Aug 2024 19:14:58 GMT

thanks Ady became paranoid and put my phone to factory settings ... will that get rid of hacker ... thanks for reply

Re: My email has been hacked I can’t reset password

Ady-TalkTalk — Tue, 20 Aug 2024 08:55:22 GMT

The best things to do are make sure you have a good strong anti virus running on all your internet connected devices. Also run malware scans on them all and make sure you have a good strong password for your mailbox. They may well just have harvested your email address from somewhere and then used that to try and scam you.

Ady