topic Re: phishing in Email

phishing

JerryH2 — Fri, 16 Aug 2024 14:45:53 GMT

The email looks perfect. I don't have a cable connection.

Re: phishing

fr8ys — Fri, 16 Aug 2024 16:24:59 GMT

It would be helpful to know what the email says if you are looking for advice.

If you are suspicious don't click on any links but if you don't have cable and it's a mail about anything other than an upgrade, it's probably a scam mail.

Hover over the sender's details to check their email address. If that doesn't look right then delete and ignore.

Re: phishing

ferguson — Fri, 16 Aug 2024 16:39:52 GMT

@JerryH2

You may not have "cable" as you say, but that email looks to be offering exactly that i.e. a Full Fibre connection. They are offering such upgrades to certain customers. Check the email header, but don't click any links if you are unsure. Contact TalkTalk directly if you want to query it further:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: phishing

fr8ys — Fri, 16 Aug 2024 16:47:23 GMT

Thanks @ferguson there was no image when I replied but I can now see it

Strange.

Re: phishing

ferguson — Fri, 16 Aug 2024 16:49:20 GMT

No worries, yeah, it's attached in a Word doc rather than an image.

Re: phishing

JerryH2 — Fri, 16 Aug 2024 17:45:11 GMT

Thanks for your replies. It was the "c-e.io" address on the buttons that threw me. Turns out, click goes to a "forms.c-e.io" URL, which is legit. I assume.

Re: phishing

ferguson — Fri, 16 Aug 2024 17:50:46 GMT

I don't know what you mean there? Any email from TalkTalk should end with .talktalk.co.uk e.g. info@customer-service.talktalk.co.uk.

Re: phishing

JerryH2 — Fri, 16 Aug 2024 17:51:23 GMT

Thing is, I never click on URLs embedded in emails - I always go to the website first. But, logging in to Talktalk, I could find no reference in my account or anywhere to any broadband upgrades, which made me think it is a scam.

Still could be, I suppose. In which case I'm doomed.

Re: phishing

ferguson — Fri, 16 Aug 2024 17:53:21 GMT

OK, either wait until Monday, or contact TalkTalk directly in the meantime.

Re: phishing

JerryH2 — Fri, 16 Aug 2024 17:54:55 GMT

I did check headers and source code first, comparing it with ones I knew were good, and it did seem to be OK.