topic Re: No Valid IP Configuration in Email

No Valid IP Configuration

Winter2 — Thu, 29 Aug 2024 08:44:29 GMT

I have no internet on my main computer, I did a diagnostic test showed there was no Valid IP Configuration, how can I sort this out? I have basic computer knowledge! Thanks

Re: No Valid IP Configuration

Anonymous — Thu, 29 Aug 2024 08:46:49 GMT

Good morning,

Is it just the main computer which is affected? Can you connect to other devices ok? Are you connected wired or wireless? What's the make and model of the device that won't connect?

@KeithFrench

Thanks

Michelle

Re: No Valid IP Configuration

KeithFrench — Thu, 29 Aug 2024 08:49:48 GMT

Hi @Winter2

When you have answered the questions posed by @Anonymous I will be happy to try & help you.

Re: No Valid IP Configuration

Anonymous — Thu, 29 Aug 2024 08:51:54 GMT

Thanks @KeithFrench

Michelle 🙂

Re: No Valid IP Configuration

Winter2 — Thu, 29 Aug 2024 17:45:29 GMT

Hi, it's my main computer, it's connected via Ethernet cable. I have access to emails on my tablet and mobile phone.

The emails were very slow I switched off at the main cable from the router, when I turned it back on it said no internet after check no valid IP configuration. Thanks

Re: No Valid IP Configuration

KeithFrench — Fri, 30 Aug 2024 07:44:10 GMT

Please can you go to the command prompt (assuming a Windows PC and enter:-

ipconfig /all

Followed by the enter key.

Please can you copy & paste the full output into your reply or PM it to me to preserve your privacy.

Re: No Valid IP Configuration

Anonymous — Mon, 02 Sep 2024 07:47:30 GMT

Morning,

How are you getting on?

Thanks

Michelle