topic Re: Emails from Virgin not arriving in Email

Emails from Virgin not arriving

kdp999 — Sat, 31 Aug 2024 19:01:57 GMT

My sister emails my lineone account often from @yahoo.co.uk. Today she emailed me from @virgin.net and the emails never arrived, I have checked on web mail and they are not in spam. She also sent them to my sky.com email with out a problem

Is is a short term glitch for now or a general problem ?

Re: Emails from Virgin not arriving

Anonymous — Mon, 02 Sep 2024 08:31:07 GMT

Morning,

Is this still happening since your last post please?

Michelle

Re: Emails from Virgin not arriving

kdp999 — Mon, 02 Sep 2024 15:28:41 GMT

Yes, , my sister emailed me from virgin to lineone and sky emails, only sky was received, I have replied to the email from Michelle and also forwarded the email that arrived at my sky a/c

Re: Emails from Virgin not arriving

Ady-TalkTalk — Wed, 04 Sep 2024 06:08:40 GMT

Hi kdp999, I've asked the email and security teams to check on the cause of this. I suspect from the number of generally safe senders affected that spam is the cause on this occasion leading to some changes.

Ady

Re: Emails from Virgin not arriving

kdp999 — Wed, 04 Sep 2024 15:46:20 GMT

They started comming through yestrerday just after lunch.

Re: Emails from Virgin not arriving

Ady-TalkTalk — Thu, 05 Sep 2024 07:18:50 GMT

Excellent, thanks for letting us know.

Ady