topic Can I still use my old post office email address if I leave TalkTalk? in Email

Can I still use my old post office email address if I leave TalkTalk?

Ladybird-3 — Wed, 11 Sep 2024 19:22:14 GMT

I wonder if someone can answer this question for me. My current contract with TalkTalk has come to an end and I am thinking of switching to another broadband provider. Nothing is definite yet but I'd like to know if I did whether I would still be able to use my old post office email via the Shell Login web page. If your could answer this for me I would be very grateful. I have tried to find an answer to this question via the community but no-one seems to have raised this before.

Thanks

Re: Can I still use my old post office email address if I leave TalkTalk?

Gliwmaeden2 — Wed, 11 Sep 2024 19:28:59 GMT

Staff will respond during the week to confirm whether this would work with the Post Office addresses, but if you have a Talktalk mailbox as part of My Account, I don't see why it shouldn't differ from this:

Former Talktalk address users are offered Mail Plus.

https://community.talktalk.co.uk/t5/Articles/About-TalkTalk-Mail-Plus/ta-p/2374203

Re: Can I still use my old post office email address if I leave TalkTalk?

Ady-TalkTalk — Tue, 17 Sep 2024 08:23:38 GMT

Hi Ladybird-3, there's a lot I'm not able to find out about the Shell mailboxes and this is one of those. I've asked the question and will await an answer when I have one I'll update you.

Ady