topic Re: winmail.dat file in Email

winmail.dat file

Pash02 — Tue, 24 Sep 2024 11:47:01 GMT

Hi,

I have done some test email sending attachments JPEG, PNG and Word files from my PC to my android phone.

When it hits my phone using either data or Wi-Fi it is a winmail.dat file for the name of all attachments on my phone.

Yet when I send the same attachments from my work email account (.org) using the same PC I can then open the attachments on my phone as normal.

Both times i can open the attachment on my PC with no issues when sent to my TT account.

PC e mail clients are TT = Outlook classic and my work client is Outlook new

My phone e mail client is Samsung e mail

What's is happening as i have not altered any setting on the two clients on the PC or my phone?

Thanks

Re: winmail.dat file

fr8ys — Tue, 24 Sep 2024 11:54:58 GMT

Found this answer on the Microsoft forum. Hope it helps.

There are other suggestions if you search winmail.dat.

"winmail.dat" file instead of the attached file could be your outlook Settings you'll need to make some adjustments to
In your File options - Mail look for the compose Messages make sure the format is HTML
Then message format lower down make sure the when sending messages to internet recipients it is set to Convert to HTML format. Say OK
Close out of Outlook and open it back up Send yourself a PDF or Picture and check the attachment.

Re: winmail.dat file

Pash02 — Tue, 24 Sep 2024 12:35:33 GMT

Hi Ya

Just check my setting on the pc and everything is HTML.

Thanks

Re: winmail.dat file

Pash02 — Tue, 24 Sep 2024 15:15:45 GMT

Hi ya

Thank you for the reply. 🙂
I have already doubled check that my settings on the PC are all HTML.
But i reluctantly emptied the auto complete list and everything is back to normal on my phone and i have tested it several times by sending e mails from my PC to my phone with different attachment formats.

https://capsulecrm.com/support/setup-and-configuration/microsoft-tnef/
One very happy bunny again 🙂
Thanks again

Re: winmail.dat file

fr8ys — Tue, 24 Sep 2024 15:26:24 GMT

Pleased you are back up and running.