topic Outgoing server smtp not working in Email

Outgoing server smtp not working

Bloodboy — Sun, 06 Oct 2024 18:24:13 GMT

Recently moved my emails from desktop to a laptop, tried to reply to an email and get this message

Sending of the message failed.
The message could not be sent because connecting to Outgoing server (SMTP) failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Not sure how to overcome this.

Re: Outgoing server smtp not working

Ady-TalkTalk — Mon, 07 Oct 2024 12:37:29 GMT

Hi Bloodboy, did you follow the Email Settings help article when you setup mail on your laptop?

Ady

Re: Outgoing server smtp not working

Bloodboy1 — Mon, 07 Oct 2024 13:22:07 GMT

Hi Ady, I had a techy friend do the set up on my new laptop, but this morning I did some more searching and found I had the wrong port number so changed that and it is all good now, thanks for your help.

Re: Outgoing server smtp not working

Ady-TalkTalk — Tue, 08 Oct 2024 07:01:35 GMT

Great stuff. Thanks for posting back to let us know its sorted.

Ady